We are open for play sessions every weekday between 9am-3pm.

During term time, we are open Monday and Friday between 3:30-5pm for The Curiosity Club. This varies each day from planned activities to open play sessions. Please see our calendar for more details.

We have open play sessions every Saturday from 9 - 3pm (unless we are closed for an event). Private hire is available on Saturdays & Sundays for Parties, meet-ups or professional events.

We are closed on Bank Holidays.

No you don’t have to book, though we do recommend booking to ensure your space and guarantee a table.

We do welcome walk ins, and if there is a free table, you are very welcome!

Our prices are based on your arrival time and then you can stay up until 3pm if you wish!

Early Birds (arrival between 9-11am): £8 per child

Lunch Club (arrival between 11am-1pm): £6 per child

Afternoon Crew (arrival between 1-3pm): £4 per child

After School Squad (3:30-5pm): variable prices- please see our calendar for what is on each day and details of pricing for that activity.

The prices are the same for walk ins.

Unfortunately you are unable to bring your own food into the cafe. This is due to us needing to be able to manage allergens.

The only exception to this is for weaning babies (under 1 years old), though please do not feel you have to bring them food as our hot meals can easily be adapted for weaning babies and there are plenty of options on our snack plates that would be appropriate for finger foods.

There is a small amount of on street parking opposite The Family Nook, however this is only for up to an hour.

But there is a Village Car Park, only a short walk away. This is located on Brooks Way, near to Pulborough Library.

Yes! We are located on the main street of Pulborough (Lower Street), so we are easily accessible by walking, bus or you can even get the train into Pulborough and we are a relatively short walk away.

Yes! We offer private hire for parties starting from £150. You could also use this for group if you were wanting to meet up for a special get together!

We also offer the space for hire for afternoons, evenings and weekends for events for practitioners or other services. Please feel free to enquire for more details.

No, we operate on a card only payment system.

Unfortunately this would not be possible due to being a small space and to ensure the safety of our youngest visitors.

Most importantly we want all our guests to be able to enjoy the space. In order to do this we have a few rules of play to keep it a friendly and enjoyable place to be and to keep everyone safe.

• Please remove shoes and wear socks in the play areas

• No food or drink to be taken into the play areas

• Children must be supervised by their parent/guardian at all times.

• Unfortunately, food cannot be brought in from outside The Family Nook so that we can help manage allergens onsite.

• Be kind - let’s make The Family Nook a supportive and welcoming space for everyone

• Please help us keep the play area an inviting space by putting toys away when you have finished with them

• Please report any accidents or concerns to a member of staff - we are here to help!

• Sharing and inclusion of others is encouraged, it’s lovely to make new friends through play

• Please be aware of our littlest guests, they are just learning to sit, crawl and walk - let’s move slowly so we don’t risk bumping into them or each other

• No throwing of toys within the space, this could result in injuries, we want to keep everyone safe please.

• But most importantly - HAVE FUN!

Yes, we have dairy free options available as well as gluten free menu choices.

We have vegan and vegetarian options too.

We do, though offer foods containing nuts and prepare nuts on the premises, so we are afraid that we are not a nut free venue.

Also, though we will always do everything we can to manage allergens with the utmost care and following guidelines, we do operate in a small kitchen space and cannot offer 100% guarantee of preventing any cross-contamination.

We understand that plans can change, especially with little ones! To help us manage bookings fairly and ensure other families have the opportunity to enjoy The Family Nook, please take a moment to read our cancellation policy.

Play Sessions

• More than 24 hours’ notice: Bookings can be cancelled or rescheduled with at least 24 hours’ notice before the scheduled session.

• Less than 24 hours’ notice: Unfortunately, we are unable to offer refunds or reschedule bookings cancelled within 24 hours of the session.

• Non-attendance: If you are unable to attend and haven’t notified us, your booking will be treated as a cancellation without notice and will not be refunded.

Private Hire & Parties

• Payment: Full payment is required at the time of booking to secure your date and time.

• More than 14 days’ notice: Cancellations made more than 14 days before your booking will receive a full refund.

• 14 days’ notice or less: Payments are non-refundable for cancellations made within 14 days of your booking.

• Rescheduling: We understand that unexpected circumstances arise. Where a booking is cancelled within 14 days, we will do our best to accommodate a change of date within the following three months, subject to availability. Rescheduling is offered at our discretion and cannot be guaranteed.

• Non-attendance: Failure to attend a private hire booking without prior notice will result in the loss of the booking payment.

How to Cancel or Reschedule

If you need to cancel or change your booking, please contact The Family Nook as soon as possible. Cancellation notice periods are calculated from the scheduled start time of your booking.

If We Need to Cancel

In the unlikely event that The Family Nook needs to cancel your booking, we will offer you the choice of a full refund or an alternative available date.

Your statutory consumer rights are not affected by this policy.